FAQs

We have compiled a list of questions that are commonly asked when hiring a castle:
 

1. How do I book?
You can book by either telephoning us or by email or through our Facebook group. We are more than happy to help/ 

 

2. How much notice do I need to give for a booking?
You can book anytime however bookings get very busy so please book as early as possible to avoid disappointment/

 

3. How much does it cost?
Please see the appropriate pages for all product prices, prices may vary depending on delivery charge subject to location. 

 

4. What do the prices include?
All bouncy castle booking prices include local delivery, a small charge may need to be charged for out of area deliveries, (please contact us for delivery rates). You will also receive a blower, extension cable and safety crash mat. The price also includes set up, inflation and collection.

 

5. When are your bouncy castles available?
Our castles are available 7 days a week all year round including Bank Holidays.

 

6. How do I pay?
Payments can be by cash bank transfer or card payment. feel free to drop us a message we be happy to help.

 

7. What if I need to cancel?
You can cancel at anytime, all we ask is that you give us as much notice as possible. If you cancel within 24 hrs of you booking your deposit will not be refunded. 
 

8. How long does it take to set up/inflate/deflate/pack up the inflatable?
The bouncy castles take approx. 15-20 minutes to set up and approx. 15 minutes to pack up. However this is only an estimate, times may vary depending on which castle you hire.
 

9. How much space is needed?
All castles need different amount of space. If you click on the castle you interested in booking it will show you space needed to secure castle safe and sound. 

 

10. When I hire the castle is there anything I need to provide?
We supply all the hardware you will need for the castle, you will need to provide a 240 volts mains power supply within 30 metres of the castle.

 

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